Operations Processing Specialist

BE PART OF A MANUFACTURER LIKE NO OTHER.

When you work with the world's most innovative companies, you know you're making a difference. Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next fabrication breakthroughs. And the visionaries whose new technologies could transform the way people live and work.

They come to BLM GROUP USA for our expertise, deep network and nearly sixty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising BLMers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.

Join us at BLM GROUP USA and be part of bringing our clients' world-changing ideas to life. At BLM, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities BLM GROUP serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization.

We offer a competitive benefits package which includes medical, dental, vision, 401k with company match, life/disability and many others!

Job Title: Operations Processing Specialist
Department: Administration
FLSA Status: Non-Exempt
Cost Center: US1000002B - Sales Back Office

Summary

The Operations Processing Specialist is responsible for the accurate administration and processing of capital equipment sales orders throughout the order lifecycle. This position supports sales, finance, logistics, legal, and operations by preparing customer invoices, commercial documentation, financing transactions, audits, and reporting while maintaining data integrity within SAP. The role ensures machine orders are processed accurately, financial transactions are completed in accordance with company policies, and all documentation supports timely delivery and revenue recognition.

Essential Functions

The duties listed below are the specific duties and tasks that someone in this position must accomplish. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the level and/or class of this position.

•Process and maintain machine sales orders throughout the order lifecycle utilizing SAP.
•Create and process customer deposit invoices, delivery documents, final invoices, and order acknowledgement revisions.
•Process invoices for machine spare parts, software sales, and direct-ship orders.
•Prepare commercial documentation required for international machine shipments.
•Coordinate with legal counsel to prepare, file, amend, and release PMSA/PMSI documentation as required.
•Work directly with financing companies to process financing transactions and prepare manual customer invoices.
•Perform monthly and quarterly audits of machine orders and after-sales transactions to ensure billing accuracy and completeness.
•Conduct Order Acknowledgement (OA) audits to verify order accuracy and compliance.
•Monitor machine-related accruals, process monthly reversals, and support period-end financial close activities.
•Prepare monthly job costing reports and distribute financial reporting to Sales and Finance leadership.
•Maintain machine order records, databases, and departmental tracking spreadsheets.
•Collaborate with Sales, Purchasing, Finance, Logistics, Service, and other departments to ensure all order processing requirements are completed accurately and on schedule.
•Identify discrepancies and work with appropriate departments to resolve order, billing, or documentation issues.
•Maintain accurate records while ensuring compliance with company policies and established internal controls.
•Process and maintain machine sales orders throughout the order lifecycle utilizing SAP.
•Other duties as assigned by management.

Qualifications

•High School Diploma or equivalent required.
•Associate or bachelor’s degree in accounting or related field preferred.
•At least two (2) years of accounting experience required.
•Previous experience with SAP preferred.

Knowledge, Skills, and other Abilities

•Excellent verbal and written communication skills.
•Proficient in Microsoft Office Suite or related software as well as other accounting software programs.
•Ability to operate related office equipment, such as computers, 10-key calculator, and copier.
•Ability to work independently and in a fast-paced environment.
•Ability to anticipate work needs and interact professionally with customers.
•Excellent organizational skills and attention to detail.
•Ability to work well with all levels of team members.

Licensing/Certifications

None

Equipment, Machinery, Tools, and Vehicles Used

General office equipment, including computers, printers, fax machines and telephones

Physical Demands

The physical demands described here are representative of those that an employee must be able to accomplish to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

While performing the duties of this job, the employee is regularly required to use hands to manipulate, handle, feel or operate objects, tools or controls; reach with hands and arms; stand; talk and hear; walk; sit, climb or balance; stoop, kneel, crouch or crawl; and lift or move up to fifteen (15) pounds.

Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Mental Demands

While performing the duties of this position, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents, analyze and solve problems, use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; work under deadlines and constant interruptions; interact with staff and other organizations; and frequently deal with dissatisfied or quarrelsome individuals.

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

The incumbent works primarily in an office environment, sitting for prolonged periods at a desk with a computer.

This position is not a remote position.

Reporting Relationships

This position reports directly to the CFO and indirectly reports to the Machine Order Processing and Purchasing Supervisor.

Supervisory Responsibility

None


We are an Equal Employment Opportunity (“EEO”) Employer. If you need assistance or an accommodation with completing the application, you may contact us at (248) 560-0080.